Work and Rescue Sales Manager

Lyon Equipment Limited (Lyon) is proud to be an employee-owned company. We are located adjacent to J38 on the M6 at Tebay, between the Lake District and Yorkshire Dales National Parks.

Based in our head office in Tebay, Cumbria the Work and Rescue Sales Manager will be responsible for the growth and development of our Work and Rescue sales department and the associated brands. This will include our own Lyon manufactured product range.

The role has the following responsibilities:

  • Developing our Work and Rescue B2B, B2C and training sales strategy to increase revenue and profitability
  • Management of Lyon Work and Rescue accounts
  • Product ranging and costings
  • Identifying market opportunities for Lyon Manufactured products
  • Developing strategies to bring Lyon Equipment manufactured products to market
  • Management of Lyon Work and Rescue department sales staff
  • Working with the Head of Work and Rescue to develop new lines of business
  • Working with the Head of Work and Rescue and Marketing Manager to develop our annual marketing plan

For more information, please go to: www.lyon.co.uk/employment-at-lyon-equipment/562-work-and-rescue-sales-manager

Petzl Aftersales Administrator (18-month contract)

We are seeking to appoint a full-time Petzl Aftersales Administrator to join the Petzl UK Agency based in Tebay, Cumbria (18-month contract - maternity cover).

The Petzl UK Agency is the Lyon Equipment Limited team dedicated to servicing Petzl (a French brand) in the UK and Ireland. The key responsibilities of the agency include sales representation, marketing, sales administration, technical support and aftersales, for both the Outdoor (sports) and Work at Height & Rescue (pro) markets.

The role will include:

  • Answering and responding appropriately to incoming queries via email and telephone, from Petzl Agency customers
  • Assessing, processing and repairing, when appropriate, Petzl products for Agency customers and end users
  • Logging and recording accurately all queries, and closing files when issues are resolved
  • Monitoring and maintaining stock levels of spare parts
  • Processing replacement orders for customers and end users
  • Liaising with HQ & other countries Aftersales team via email and/or video meetings
  • Keeping up to date with current Petzl products, technical specifications, usage of Petzl products and maintaining appropriate qualifications
  • Assisting the Petzl Agency team when required with Marketing and Rep support

Closing date for applications: 12 noon on Friday 5th April 2024

First interviews online via Teams will take place: Week commencing 8th April 2024

For more information, please visit:

www.lyon.co.uk/employment-at-lyon-equipment/561-petzl-aftersales-administrator

Metal Products Operative

We are looking for a self-motivated and practical person who enjoys working with tools and machinery to carry out day to day functions in our Metal Works department.

Working hours: This will be a full time, permanent position at 37.5 hours per week based at our office in Tebay, Cumbria.

Responsibilities include: Goods inspection, preparing materials, manufacturing/servicing/inspecting stretchers, assembling ladders and other metal

Benefits include: 30 days holiday entitlement and early finish on a Friday. Pension contributions, trade/staff discount & private healthcare available after qualifying period.

Closing date for applications: 29th March 2024, 12 noon.

For more information and how to apply, please visit: www.lyon.co.uk/employment-at-lyon-equipment/543-metal-products-operative-3

TRAINING & ASSESSMENT TECHNICAL OFFICER

IRATA International is the leading worldwide authority on industrial rope access today. The IRATA rope access method has set the standard for safe working at height over the past 30 years with an unrivalled safety record. Its pioneers continually strive to promote global awareness of its efficient, safe and environmentally advantageous methods.

IRATA has over 700 member companies currently operating across 68 countries and ranging across industry sectors such as oil and gas, construction, renewable energy, geo-technical and non-destructive testing. IRATA certification is widely recognised as the industry standard for rope access personnel and has over 100,000 qualified technicians worldwide who are trained to the highest standard based on the IRATA Training, Assessment and Certification Scheme (TACS).

Working at height safely is not achieved without diligence and application. IRATA’s safe working record has been verified in its unique Work and Safety Analysis (WASA) that is produced annually over the last 18 years. The WASA is the most comprehensive safety analysis in the sector, reporting 25.5 million hours worked in 2022.

The Role

It is an exciting time for IRATA. To accommodate IRATA’s global growth, we are developing a focused team dedicated to servicing IRATA’s growing stakeholders. A new and exciting role based at IRATA’s head office in Ashford, UK has been identified.

The candidate will ideally have a genuine passion for the vertical world and having a positive attitude to

help, listen and learn is key to the role.

This is an office based, full-time position working from IRATA’s head offices in Ashford, UK. This position will require some travel, overnight stays and will require occasional out of hours work as necessary to meet with project delivery timeframes.

The post holder will:

  • be fully conversant with IRATA safe working practices and IRATA rope access techniques;
  • be involved in the development and writing of technical documents and standards;
  • ensure all IRATA technical and training procedures are accurate and kept up to date;
  • keep up to date with current IRATA developments and technical specifications;
  • develop and organise IRATA internal and external training/demonstration events in conjunction with the head office team when required;
  • represent IRATA positively and professionally at events, such as IRATA meetings, seminars and external tradeshows;
  • deliver training or presentations either remotely (using video conferencing) or at various global locations;
  • prepare and submit regular reports on a timely basis;
  • gather and analyse statistical data and use it in support of recommendations;
  • monitor and suggest improvements to process and procedures to meet with changing requirements;
  • provide training to head office employees, consultants and 3rd party contractors (where applicable).
  • deliver presentations and practical training in an engaging and professional manner;
  • develop and produce clear, concise technical reports.

The person we seek will ideally meet the following criteria and be able to demonstrate the following skills:

  • Technical authorship – e.g. published articles, technical standards and/or reports, policy writing and safety advisory documents.
  • Have an in-depth knowledge of IRATA governance, standards and guidance documents.
  • Be self-motivated, able to work autonomously and as part of a team.
  • Be familiar with relevant industry legislation, technical standards and regulations.
  • Be a confident user of social media, e.g. Facebook, Instagram and LinkedIn to engage with our stakeholders when required.
  • Ability to communicate and develop professional relationships at all levels within and outside the association.
  • Be organised, articulate and have a high level of literacy and numeracy.

Essential

  • IRATA Level 3 Technician (minimum 3 years’ experience).
  • Be fully versed in rope access related hazard identification, risk assessment and controls.
  • Demonstrable experience in the provision of IRATA training to the IRATA TACS.
  • Good organisational and administrative skills.
  • Strong MS Office skills.
  • Operational experience gained within rope access and use of rescue techniques and equipment.
  • Have full eligibility to work in the UK.
  • Be fluent in spoken and written English
  • Be flexible in their approach to working hours.
  • Hold a current full car a current passport.

Desired

  • IRATA assessor experience.
  • Experience in at least two of the following industry sectors; oil and gas (onshore or offshore), non-destructive testing, renewable energy, cleaning and painting, inspection and assessment, geo-technical, construction or maintenance and repair.
  • Demonstrable experience in technical standards and policy writing.
  • Hold a current full car driving licence.

Rumuneration

  • Salary commensurate with experience.
  • 23 days annual leave (+8 days public holidays) with annual loyalty increments up to an additional 5 days.

Following successful probation, the post holder will be eligible for:

  • Pension scheme with employer contribution.
  • Gym membership.
  • Healthcare plan.

To apply for this position:

Applicants who meet the requirements for this role should email their CV and a supporting letter demonstrating their suitability and salary expectations to [email protected].

Successful applicants will be contacted for interview.